7cb Privacy Policy

1. Introduction and Scope

7cb ("we", "our", or "platform") is a trusted online gaming and betting platform in Bangladesh. This privacy policy describes our commitment and practices regarding the protection, collection, processing, and use of your ("user" or "you") personal information.

When you visit 7cb's website 7cb.cam, create an account, play any game, or use our services, you are considered to have agreed to the terms of this privacy policy. Please read this policy carefully in full. If you disagree with any part of this policy, please refrain from using our platform.

This privacy policy is an integral part of 7cb's Terms and Conditions. In the event of any dispute, these two documents must be read together.

2. What Information We Collect

We collect various types of information in order to provide you with our services. This information comes primarily from two sources — what you provide directly and what our system records automatically.

2.1 Information You Provide Directly

• Full name and date of birth (for age verification — only those aged 21 or above may register).
• Email address and preferred method of contact.
• National ID number or passport number (for identity verification).
• Mobile banking account details — bKash, Nagad, Rocket, or Upay number (for deposits and withdrawals).
• User-created password (stored in encrypted form).
• Information provided when contacting our support team.

2.2 Automatically Collected Information

• IP address and device identification information.
• Browser type, operating system, and device language.
• Time spent on the platform, pages visited, and click patterns (log data).
• Session information collected through cookies and similar tracking technologies.
• Transaction history — deposit amounts, withdrawal amounts, and dates.
• Gaming history and betting records.

3. Purpose of Data Collection

7cb collects and uses your information only for specific and legitimate purposes. The reasons we process your information are set out in detail below:

• Account management: To create, verify, and maintain your account.
• Identity verification: To prevent fraud and restrict access by minors.
• Processing financial transactions: To ensure secure deposits and withdrawals via bKash, Nagad, Rocket, and Upay.
• Customer service: To help resolve your questions and issues.
• Security assurance: To protect the platform from fraud, money laundering, and cyber attacks.
• Service improvement: To analyse user experience and improve our platform.
• Bonuses and promotions: To send you relevant offers (you can opt out of this at any time).
• Legal obligations: To comply with applicable laws and regulations.

4. Cookie Policy

7cb uses various types of cookies and similar technologies that improve your experience and help our platform operate correctly.

4.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They are used to maintain your login session, carry out security checks, and remember your language preference. Disabling these cookies may prevent the platform from working correctly.

4.2 Analytical Cookies

We analyse user behaviour to improve the quality of our services. This information is processed in aggregate and anonymised form, not to identify any individual.

4.3 Cookie Controls

You can delete or block cookies at any time by going to your browser settings. Please note that blocking cookies may cause some features of the platform to not work properly.

5. Data Storage and Security

7cb places the highest importance on the security of your personal information. We use industry-standard security technology to protect your information from unauthorised access, alteration, disclosure, or destruction.

5.1 Technical Safeguards

• SSL encryption: All data exchanged on our website is encrypted using SSL/TLS technology.
• Password hashing: Your password is stored using industry-standard hashing algorithms, so no employee of ours can view your password.
• Firewall and intrusion detection: Our servers are protected by advanced firewalls and real-time monitoring systems.
• Two-factor verification: Additional verification is in place when a suspicious login attempt is detected.

5.2 Data Retention Period

We retain your information for as long as necessary or required to meet legal obligations. Even after an account is closed, certain information may be retained for a defined period for anti-fraud and legal reasons.

6. Sharing Information with Third Parties

7cb does not sell or rent your personal information to third parties. However, we may share information in the following limited circumstances:

• Payment processors: Necessary information is shared to complete financial transactions via bKash, Nagad, Rocket, and Upay.
• Identity verification services: With trusted third-party verification organisations for account verification.
• Legal authorities: To comply with court orders or legal obligations.
• Anti-fraud measures: With industry partners for fraud detection and prevention.
• Business successors: In the event of a merger, acquisition, or asset sale, in which case you will be notified in advance.

In all such cases we ensure that recipients of the information are bound by appropriate confidentiality agreements and will use the information only for the specified purpose.

7. International Data Transfers

As 7cb is an international platform, your information may be processed or stored on servers located outside Bangladesh. In such cases we ensure that data transfers are carried out in accordance with international data protection standards and that the protection of your information will be no less than the standard described in this policy.

8. Your Rights

As a user of 7cb, you have a number of important rights regarding your personal information. These rights are set out in detail below.

9. Privacy of Minors

7cb is for persons aged 21 or above only. We do not knowingly collect any personal information from minors. If we become aware that a minor has registered on our platform, we will immediately close their account and delete the information collected.

If you believe a minor is using our platform, please notify our support team immediately.

10. Third-Party Links and Services

If 7cb's platform contains links to third-party websites, we are not responsible for the privacy practices of those external sites. We strongly advise you to read the privacy policy of any external website before visiting it.

11. Responsible Gaming and Use of Information

7cb places the highest priority on responsible gaming. We can analyse information about your gaming behaviour to identify patterns of risky behaviour and, where necessary, intervene to protect you.

If we believe your gaming behaviour is becoming harmful, we may contact you or place temporary restrictions on your account. This is not a misuse of your personal information, but a preventative step taken for your protection. For more information, see our Responsible Gaming page.

12. Response to a Security Breach

If for any reason our data security measures are breached and there is a possibility that your personal information has been compromised, we will:

• Immediately attempt to contain the breach.
• Notify affected users within a reasonable time.
• Provide transparent information about the nature of the breach, the possible consequences, and the steps we have taken.
• Review and improve our security measures to prevent such incidents in the future.

13. Changes to the Privacy Policy

7cb reserves the right to update this privacy policy from time to time. For any significant changes, we will notify you by email or through a notice on the platform.

Continuing to use the platform after the policy has been updated will be considered acceptance of the new policy. We therefore recommend visiting this page regularly. The "Last Updated" date at the top of the page will always indicate the date of the most recent revision.

14. Applicable Law

This privacy policy and any matters relating to the processing of your personal information are governed by applicable international data protection laws and regulations. In the event of any dispute or claim, both parties will first seek to resolve the matter through discussion.